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Your virtual case manager, based in Latin America or South Africa, will oversee the day-to-day operations of multiple cases, ensuring tasks are completed and deadlines are met. As a result of comprehensive training designed by prominent personal injury attorney, Ryan McKeen, your full-time, 40-hour per week, VCM has a solid foundation inclusive of:
Broad stroke knowledge of attorneys, investigators, and legal nurse consultants.
Overview of initial client intake to investigation and evidence gathering, litigation to settlement.
Negligence, compensatory and punitive damages, and statute of limitations.
Motor vehicle accidents, premises liability, medical malpractice, workplace accidents.
Empathetic client interaction, active listening, organization and time management, collaboration.
The sooner you retain an expertly trained virtual case manager, the faster personal injury cases will move through your firm. Tasks tackled by your full-time, dedicated virtual case manager include:
Client communication
Calendar management
File and submit liens
Collect evidence
Open claims with insurance companies
Insurance verification
Arrange transportation
Manage case workflow intake to resolution
Medical records retrieval and organization
Request police reports
Read and review documentation to flag
Prepare and provide case status updates
The college-degreed, top talent who become VCMs are distinct for many reasons.
Detail oriented
Self-starters
Able to manage multiple projects by themselves
Provide a high level of client service
Dedicated to your firm, on your schedule
Full time, 40 hours per week
Remote from Latin America or South Africa
College-degreed professionals
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