There are three basic qualities that Ryan McKeen looks for in a good legal case manager.
Virtual case managers have all of the above (virtually) stepping into your firm trained, knowing personal injury law basics.
* Extra $150 for vetted English/Spanish
Your virtual case manager, based in Latin America or South Africa, will oversee the day-to-day operations of multiple cases, ensuring tasks are completed and deadlines are met. As a result of comprehensive training designed by prominent personal injury attorney, Ryan McKeen, your full-time, 40-hour per week, VCM has a solid foundation inclusive of:
Broad stroke knowledge of attorneys, investigators, and legal nurse consultants.
Overview of initial client intake to investigation and evidence gathering, litigation to settlement.
Negligence, compensatory and punitive damages, and statute of limitations.
Motor vehicle accidents, premises liability, medical malpractice, workplace accidents.
Empathetic client interaction, active listening, organization and time management, collaboration.
Foundational training on the following case management platforms:
The sooner you retain a virtual case manager trained through a curriculum designed by prominent attorney Ryan McKeen, the faster personal injury cases will move through your firm.
Client communication
Calendar management
File and submit liens
Collect evidence
Open claims with insurance companies
Insurance verification
Arrange transportation
Manage case workflow intake to resolution
Medical records retrieval and organization
Request police reports
Read and review documentation to flag
Prepare and provide case status updates
The college-degreed, top talent who become VCMs are distinct for many reasons.
Detail oriented
Self-starters
Able to manage multiple projects by themselves
Provide a high level of client service
Dedicated to your firm, on your schedule
Full time, 40 hours per week
Remote from Latin America or South Africa
College-degreed professionals
“Having Maria as our virtual case manager has been a game-changer for our law firm. From day one, her dedication and strong work ethic have made a significant difference in how we manage our day-to-day operations. Maria is not only hard-working but also a dedicated problem solver who consistently goes above and beyond to find innovative solutions.
What sets Maria apart is her ability to think outside the box. Whether it’s managing our client communications, organizing case files, or handling routine administrative tasks, she approaches every challenge with fresh ideas and efficiency. Her contributions have allowed our team to focus more on high-priority legal work, knowing that Maria has everything else under control.
Since she joined our firm, we’ve noticed a considerable improvement in our overall workflow. Her attention to detail and ability to adapt to our firm’s unique needs has made her an indispensable member of our team.
Overall, Maria has significantly improved our firm’s productivity and efficiency. We can’t imagine working without her and look forward to continuing this successful partnership.”
Lara Magyar
Firm Administrator, Cave Law
