Virtual Case Manager:

A trained professional, who steps into your firm knowing personal injury law basics

portrait of smiling woman
Pricing
$2645*/month

* Extra $150 for vetted English/Spanish

Your virtual case manager, based in Latin America or South Africa, will oversee the day-to-day operations of multiple cases, ensuring tasks are completed and deadlines are met. As a result of comprehensive training designed by prominent personal injury attorney, Ryan McKeen, your full-time, 40-hour per week, VCM has a solid foundation inclusive of: 

Roles and responsibilities within a PI firm

Broad stroke knowledge of attorneys, investigators, and legal nurse consultants.

Overview of initial client intake to investigation and evidence gathering, litigation to settlement.

Negligence, compensatory and punitive damages, and statute of limitations.

Motor vehicle accidents, premises liability, medical malpractice, workplace accidents.

Empathetic client interaction, active listening, organization and time management, collaboration.

Language, Definitions, and Processes

Ryan McKeen talks about VCM Training

The Velocity at which Cases Move through your Firm Directly Impacts your Cash Flow 

The sooner you retain an expertly trained virtual case manager, the faster personal injury cases will move through your firm. Tasks tackled by your full-time, dedicated virtual case manager include: 

Client communication

Calendar management

File and submit liens

Collect evidence

Open claims with insurance companies

Insurance verification 

Arrange transportation

Manage case workflow intake to resolution

Medical records retrieval and organization

Request police reports 

Read and review documentation to flag 

Prepare and provide case status updates

Successful Standouts: Great Legal Case Managers

The college-degreed, top talent who become VCMs are distinct for many reasons.

Detail oriented 

Self-starters 

Able to manage multiple projects by themselves 

Provide a high level of client service

Dedicated to your firm, on your schedule

Full time, 40 hours per week 

Remote from Latin America or South Africa

College-degreed professionals